Terms of Service

These Terms of Service (“Terms”) govern access to and use of RevCanvas, including the website, web application, mobile app, API and related services (the “Service”), provided by jsdf, LLC (“RevCanvas,” “we,” “us” or “our”).

By accepting an invitation, signing in, purchasing a subscription or using the Service, you agree to these Terms. If you use the Service on behalf of a dental practice, dental service organization or other organization (a “Customer”), you represent that you are authorized to accept these Terms on its behalf. If you do not agree, do not use the Service.

Eligibility and Authority

You must be at least 18 and legally able to enter into these Terms. The Service is for dental practices and their staff and contractors. Access is by invitation only: accounts are created by us or by a Customer’s administrators, not by self-registration.

You are responsible for using the Service consistently with your employer’s policies and with the laws that apply to your practice, including HIPAA and state privacy and insurance laws.

User Accounts and Account Sharing

Each User account is for one named individual. You may not share your account or let another person access it using your password, Google account or signed-in browser session. Each team member who needs access must have their own account.

Protect your credentials and notify us promptly at jason@revcanvas.com if you suspect unauthorized access. You are responsible for activity you authorize through your account. We may lock accounts after repeated failed sign-in attempts, require re-verification, or suspend access when reasonably necessary to protect the Service, Customer Data or other users.

Customer administrators are responsible for inviting and deactivating their Users promptly, including when a team member leaves the practice.

API Tokens and Integrations

Customers may receive an API token to connect the Service to their own tools, clients or scripts. Treat API tokens as secrets: do not share them outside your organization or embed them in public code. You are responsible for all activity performed with your organization’s API token. Contact us immediately if a token may be compromised so we can regenerate it.

Subscriptions and Payment

Use of the Service requires a paid subscription unless we agree otherwise in writing. Prices, subscription periods, included Locations or Users, and other plan details are set out in your order form or shown at purchase. You agree to pay the fees for the plan you select.

Unless stated otherwise in an order form or written agreement, fees are non-refundable and subscriptions are non-transferable. Renewal, cancellation and refund terms presented at purchase are part of these Terms.

Acceptable Use

You may use the Service only for lawful business purposes of a dental practice consistent with these Terms. You may not:

• Access or use another person’s account or another organization’s data without authorization.
• Share an account, or attempt to bypass plan, Location, User, access or usage limits.
• Upload documents or information you do not have the right to submit, or that are unrelated to your practice’s revenue cycle.
• Interfere with, disrupt, probe, scan or test the security or operation of the Service without our written permission.
• Upload malicious code or use the Service to violate the rights of another person.
• Copy, resell, sublicense or commercially exploit the Service, except as expressly authorized by us.
• Use automated means to access or extract data from the Service, except through the API or other functionality we provide.
• Reverse engineer the Service or use it to build a competing product.

Customer Data, PHI and HIPAA

Customer Data may include Protected Health Information (PHI). Before uploading PHI, the Customer must sign our Business Associate Agreement (BAA). The BAA governs our use and disclosure of PHI and controls over these Terms where they conflict. Our handling of personal information is also described in our Privacy Policy.

Customers are responsible for giving any notices and obtaining any authorizations required to submit patient information, and for submitting only the minimum PHI needed to use the Service.

Your Content

The Customer retains all rights in remittances, EOBs, 835 files, claims, notes, comments and other content submitted to the Service (“Customer Data”). The Customer grants us a limited, non-exclusive license to host, process, copy and display Customer Data only as needed to operate, maintain, secure, support and improve the Service, and to meet our legal obligations, in each case consistent with the BAA.

You represent that you have the rights and permissions needed to submit Customer Data and let us process it as described in these Terms, the Privacy Policy and the BAA.

Accuracy of Automated Results

The Service uses automated tools, including AI models, to read documents, extract claim and payment data, match remittances and calculate values such as adjustments and write-offs. These results can be wrong or incomplete. You are responsible for reviewing results before relying on them, including before posting payments or adjustments to your practice management system, billing patients or submitting information to payers. The Service does not provide legal, billing, coding or financial advice.

Our Service and Intellectual Property

The Service, including its software, design, branding and content we provide, is owned by jsdf, LLC or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you. If you send us feedback or suggestions, we may use them without obligation to you.

Third-Party Services

The Service may work with third-party services, such as Google Sign-In, insurance payer portals and practice management systems like Dentrix. Your use of a third-party service is governed by that provider’s own terms and privacy policy. We are not responsible for third-party services we do not control, and you are responsible for complying with their terms when you connect them to the Service.

Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you have materially or repeatedly violated these Terms, created a security or legal risk, failed to pay fees, or used the Service in a way that could harm patients, users or the Service.

When practical, we will give notice and an opportunity to resolve the issue before termination. We may act immediately when needed to address an urgent security, safety, legal or operational risk.

After termination, we will make Customer Data available for export for 30 days on request, then delete or return it as set out in the BAA. Provisions that by their nature should survive will remain in effect, including those on ownership, disclaimers, limitation of liability and disputes.

Service Availability and Disclaimer

We work to provide a reliable and useful Service, but we do not guarantee it will always be available, uninterrupted, secure or error-free. To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Nothing in these Terms limits rights or warranties that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by law, jsdf, LLC and its owners, employees, affiliates and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenues, reimbursements, data or goodwill, arising from or related to the Service or these Terms.

To the fullest extent permitted by law, our total liability arising from or related to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service during the 12 months before the event giving rise to the claim or (b) $100.

These limitations do not apply where prohibited by law.

Indemnification

The Customer will defend and indemnify jsdf, LLC against third-party claims arising from Customer Data the Customer submitted without the required rights or authorizations, or from the Customer’s violation of these Terms or applicable law.

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be brought in a court of competent jurisdiction in Cook County, Illinois, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. If a change materially affects your rights or obligations, we will give additional notice, such as by email or in the Service. Changes apply from their stated effective date.

General Terms

These Terms, together with any order form, the BAA and the policies referenced above, form the agreement between you and us about the Service. If an order form or other agreement signed by us conflicts with these Terms, the signed agreement controls to the extent of the conflict.

If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not transfer these Terms or your account without our written consent. We may transfer these Terms as part of a merger, acquisition, reorganization or sale of assets.

Contact Us

If you have questions about these Terms, contact us at jason@revcanvas.com or jsdf, LLC, 1520 W. Wolfram St, Chicago, IL 60657.